To make our Substitution Policy simple, we follow these important steps; get it there on
time and make it fresh and beautiful.
In single-variety arrangements only, variety will take preference over color.
For instance, if a florist is out of “yellow tulips,” they will substitute another color of
tulips, not another yellow flower.
International Delivery Information -- Non-Holiday
can deliver floral items anywhere in the world through a number of
international affiliations. If you are interested in sending flowers to
a country other then the United States, rest assured that if anyone can get it there -- LARKFIELD FLOWERS
can! Please call us at 631-848-1156 to speak with an international customer service
associate or drop us a line and write us
and we will gladly assist you. If you are calling from outside the United States, you can use email
via your Internet connection.
Delivery: Due to the various time zones between the US and
other continents, same day delivery is not available. Your order is guaranteed for
delivery within 3 business days.
About Your Floral Order:
Local customs and traditions will be taken into consideration when preparing your
floral arrangement in order to ensure that it is most appropriate given the occasion.
Please note that the delivery of flowers in a box are very much an American custom --
as are mylar balloons. The price of floral products may vary from country to country.
An additional $12 will be added to your service charge to cover the international
relay fee required to fulfill your order if it is being sent outside of the US or Canada.
This will bring your total service charge to $19.99.
All product prices are presented in U.S. dollars. The prices quoted are intended to provide you with an estimate of how much it will cost to fulfill that particular style of arrangement.
These prices may vary based on currency exchange rates. Our International Florists Network
will fill your order to value. In the event that we cannot fulfill your order for the
designated amount, you will be notified via telephone or e-mail.
Holiday Delivery Information
The nature of the floral business is one which is extremely time sensitive and dependent
upon major holiday periods. These holiday periods include Thanksgiving, Christmas,
Valentine's Day, Secretaries Week, Easter and Mother's Day. While we are pleased to
offer our customers same day delivery on orders placed as late as 12:30 PM in the
recipient's time zone on a regular non-holiday day, the high level of volume we
handle during holiday weeks prevents us from doing so.
During these peak holiday periods,
the volume of floral and gift orders being delivered by our fulfilling florists often
causes us to "cut-off", thereby ceasing to accept any additional orders for guaranteed
holiday delivery. Traditionally, we have had the latest "cut-offs" in the industry--and
do so on a holiday by holiday basis to ensure your 100% satisfaction.
Payment and Sales Tax Information
accepts all major credit cards including American Express, Diners Club,
Discover Card, MasterCard, and VISA.
LARKFIELD FLOWERS collects sales tax based on the current New York State rate of 8.25 %.
All florist-fulfilled orders being delivered within the U.S. and Canada
will be assessed a $7.99 service charge. Floral orders being delivered
outside the U.S. and Canada will be assessed a service charge of $7.99
plus an additional $12 international relay fee, bringing the total service
charge to $19.99.
- If sending more than one florist-fulfilled gift to the same
location, only one service charge will be assessed.
- When ordering both a florist-fulfilled gift and a direct-shipped
gift to the same address on the same delivery date, the service charge
applied to the order will be the lesser of the following 2
- the total merchandise shipping charge (see chart shipping
- the $7.99 service charge for the florist-fulfilled gift plus the
shipping charge for the direct-shipped gift.
All direct-shipped gifts (specialty gifts, candles, gardening
accessories, etc.) can be delivered Ground, Overnight or 2nd Business Day
Air (depending on the type of gift selected) and are assessed a shipping
charge ranging from $7.99 to $44.99 based on the following:
|Cost of Product
|Up to $29.99
|| $ 7.99
|$30.00 to $49.99
|| $ 14.99
|$50.00 to $74.99
|| $ 17.99
|$75.00 to $99.99
|| $ 18.99
|$100.00 to $149.99
|| $ 21.99
|$150.00 to $174.99
|| $ 23.99
|$175.00 to $199.99
|| $ 25.99
|$200.00 to $249.99
|| $ 29.99
|$250.00 to $299.99
|| $ 34.99
|$300.00 to $349.99
|| $ 39.99
|$350.00 and up
|| $ 44.99
Overnight delivery is available for an additional $7.00*.
Saturday delivery is available for an additional $10.00.
*Note: If you select a delivery date that requires overnight delivery, we will
automatically add that to your service charge.
LARKFIELD FLOWERS is accessible 24 hours a day, 7 days a week for your convenience.
You may contact us as follows:
Call us toll free at 631-848-1156.
Connect to our customer service fax hotline at 631-848-1156 and an associate
from Larkfield Flowers will contact you as soon as possible .
Drop us a line and write us
and an associate will contact you within 12 hours.
- Corporate Office:
- 240 Elwood Road
East Northport, New York 11731